Answers to your questions
Course options, enrollment, class access, and next steps.
Are classes online?
Our live courses meet online with an instructor. Self-paced courses follow their own format and access terms.
How do I choose a start date?
See the current course schedule. Ask us about courses without a published offering before registering.
What is included with my live course?
For the 75-hour live salesperson course, Basic ($445) includes a digital textbook; a printed book is optional for $30. Standard ($475) includes the printed book. Elite ($565) includes the printed book, up to two hours of personal instructor coaching, and live study groups. Compare the packages before registering.
What happens after I register?
Watch for your confirmation and course login email, including your spam folder. Registration is confirmed once the school sends its confirmation.
Where is my class link?
Use the course access link in your enrollment email. In your dashboard, select the course and class number, then open “Class Link.”
What if I cannot log in?
Check that you are using the details sent to your enrollment email. Contact NJREI for help if you cannot locate them or regain access.
Can I miss class or homework?
Attendance, camera use, homework, and completion requirements are explained in the school policy. Contact staff early about missed work or class time.
When will I be entered for the NJ salesperson exam?
The current FAQ states that eligible students are entered within three business days after completing all 75 hours, passing the school exam, and clearing the tuition balance. Contact us if your record needs review.
How does the $25 New York upgrade work?
NJREI arranges prepaid enrollment in the approved two-hour supplement. You must obtain your individual New York education waiver and meet all remaining licensing requirements. Read the pathway details.
Can I use tuition assistance?
Contact your county One-Stop Career Center to discuss eligibility. After speaking with your Career Navigator, send NJREI the requested information for an acceptance letter. Wait for the assistance process to finish before registering.
How do refunds and transfers work?
Live courses: refund requests must be submitted in writing at least 72 hours before the course begins; no refunds after the first class is completed, subject to the school policy’s stated exceptions. The school policy explains pre-course cancellation terms and the first-day eligibility withdrawal provision. Self-paced fees are nonrefundable. Live online and self-paced courses have different terms. Read the full current policy before enrolling and contact staff about your situation.
Getting started and using your course
When will my confirmation and textbook arrive?
Confirmation emails are sent within 24 hours of registration, excluding weekends. Your enrollment is confirmed when the school sends its confirmation. If your package includes a printed book, or you purchase one, it is sent by USPS approximately one week before class. Contact NJREI about a late registration or delivery question.
How do I submit a quiz and check its availability?
Follow the quiz submission prompts and use “Mark as done” when required by your course. A quiz may be unavailable because its opening time has not arrived or its closing time has passed. Contact staff if you need help.
Can I submit homework after its deadline?
Submit homework before its deadline. Contact staff promptly about missed assignments and the makeup requirements in the school policy.
Do I need my camera on during live class?
Yes. Keep your camera on and your face visible. Attendance and homework each require at least 80% under the published school policy; missed time or work must be addressed with staff. Review the full policy for completion and makeup requirements.
Can I bookmark my course or return to its home page?
Yes, you may bookmark your course. Use the course navigation at the top left or the home button at the bottom to return to its home page.
How do I change my name, address or other registration details?
Email njrei@fourterealestate.com with the correction. Do not send passwords or payment card details.
How do I obtain a tuition-assistance acceptance letter?
First meet with your county One-Stop Career Center or Career Navigator. Then send NJREI the information they request so the school can prepare an acceptance letter. Wait until the assistance process is complete before registering.
What is the difference between the 60-day and one-year deadlines?
The 60-day deadline is for completing your enrolled live course’s instruction hours and outstanding work, including missed homework. The one-year window applies to the permitted course attempts and transfers from your original course registration; it is not an automatic extension of the 60-day deadline. Contact staff early and review the notice requirements, limits and fees in the full school policy. Self-paced courses have separate terms.