FAQ: General Information
1. Where can I find the schedule of the courses available?
You can find the schedule of the available courses https://www.njrei.net/

2. Are the classes Online or in person, it’s not clear on the website?
​All of our classes are conducted online via live Zoom or Microsoft Teams sessions, allowing you to learn from anywhere with real-time instructor support, except self-paced courses.
We offer multiple learning options to fit your needs:

• Online Live Courses – Interactive, instructor-led sessions (available in English and Spanish) for both Salesperson and Broker programs.
• Self-Paced Courses – Flexible learning where you can study at your own speed, anytime.
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3. Where can I call or email to get answers to my questions?
We are available to answer your questions at (973) 380-0580 or [email protected]

FAQ: Once enrolled in the course
4. I just registered, what’s next?
You will receive Login details through email, so have a check your email in Inbox and Spam.
Your book will be sent out via USPS approximately one week prior to the class.
When you will log in to the course, you will be able to:

• Access Zoom / Teams class link
• Access course material
• Do your homework online
• Attempt exam

5. What is the link to log in to my course?
To log in to the course you are enrolled, follow this link Student home page and click on your course in your dashboard.

6. Where can I find my log in details (username and password)?
The log in details have been emailed to you with the email address provided at the time of registration. If you cannot find your log in detail​s email in your inbox, check your Spam or Junk mail folder.

7. Where can I find the zoom link of the class?
You can find the Zoom/ Teams link by following these steps:
a) Log in to Student home page
b) Click on your course name
c) Click on class number
d) Find the Zoom / Teams link in “Class Link”

8. Which button do I press when I have finished a quiz?
When you have successfully finished your quiz and want to submit it, click on “Mark as done” button.

9. Why can't I log in?
There could be many reasons but the most probable is you have simply forgotten your password, are trying the wrong one or are entering it incorrectly.

10. How do I get back to the homepage?
Use the navigation bar at the top left of the page or the button at the very bottom of the course.

11. Why I cannot attempt my Quiz?
It is because the time to attempt the Quiz has either passed or not started yet.

12. Can I attempt my homework after the time passed?
No, you must complete your homework before the time ends and after that you will not be able to submit your homework.

13. Can I bookmark your course to access it?
Yes, you can bookmark your course to access it.

14. Can I miss a class?
Please note that 80% attendance is mandatory for course credits completion and if you fall below this you will have to make up time for the course.

15. Can I miss homework?
You need to complete 80% of your total homework to be eligible for passing the course.

16. Is it required to keep camera ON during the class?
Your attendance is taken by noting your presence in front of the camera. It is REQUIRED to keep camera ON during the class and your face must be visible.

17. Where can I find assistance regarding my course?
For any type of assistance regarding your course, you can email us at [email protected]

18. What to do if I want to change my address or other details?
To change your name, address or any other elements, email at [email protected]

FAQ: Following course completion
19. I completed my salesperson course, when will I be entered into PSI?
You will be entered in PSI within 3 business days of completing the course if you passed the school exam , you have completed all 75 hours and you have a zero balance.

 FAQ: New Jersey Department of Labor Tuition Assistance 
20. I am currently receiving unemployment and I saw that there is a tuition assistance program that I may be eligible for.  Can you please tell me what the next steps are?
You need to schedule an appointment at the One Stop Career Center of your County and mention that you are interested in taking the Real Estate Salesperson or Broker course at NJREI. Their representative will evaluate your eligibility and to be eligible for the grant, you need to submit an Acceptance Letter provided by the institute. You have to email us the details provided by them so that we can process your request with an Acceptance Letter.

21. Should I register for the classes now or wait until this process is complete?
After meeting with your Career Navigator at the One-Stop Career Center of your County, you need to submit an Acceptance Letter from the Institute. You need to wait till the process is complete.

22. How can I get the Acceptance Letter?
We provide the Acceptance Letter after you send us the details and go to One Stop Career Center the first time.